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How to Identify and Fix Bad Leads



Not all leads are created equal. If your sales team is spending too much time chasing unqualified buyers, it’s time to take a closer look at lead quality. Generating a high volume of leads means nothing if they don’t convert into sales. Identifying and addressing bad leads early can help streamline the sales process and improve marketing efficiency.


What Makes a Lead "Bad"?

A bad lead isn’t necessarily someone who isn’t interested—it’s someone who is unlikely to move forward in the sales process. Here are some common signs:


  • Slow or No Response: If a lead takes too long to reply or ignores follow-ups, they may not be serious about purchasing.

  • Unrealistic Budget Expectations: Some leads inquire about properties outside their financial range, making conversion unlikely.

  • Lack of Decision-Making Power: If the person engaging with your content isn’t the one making the final buying decision, they may not be a viable lead.

  • Wrong Location or Property Type: A lead interested in a different market or property type may never be a good fit for your development.

  • Only Looking for Information: Some leads engage solely for research purposes with no intent to buy in the near future.


Best Practices for Filtering & Managing Leads

If bad leads are overwhelming your sales pipeline, here’s how to refine your lead generation and follow-up strategy:


1. Set Clear Lead Qualification Criteria

Use a lead scoring system that prioritises high-intent prospects based on engagement, budget, and timeline. Define what makes a lead “sales-ready” and focus on those.


2. Reduce Response Time

Time kills deals. Studies show that contacting leads within the first five minutes significantly increases the chance of conversion. Implement an automated system to respond immediately.


3. Optimise Follow-Ups

Not all leads convert on the first touchpoint. A structured follow-up strategy—including SMS, email nurture sequences, and CRM triggers—keeps leads engaged and moves them through the decision-making process.


4. Use Targeted Content to Attract the Right Leads

Make sure your marketing materials, landing pages, and ads clearly outline pricing, location, and features to attract serious buyers and filter out mismatches early.


5. Leverage CRM Data & Automation

Use your CRM to track engagement levels, identify inactive leads, and trigger personalised follow-ups based on behaviour. Automating lead scoring and segmenting prospects ensures your sales team focuses on the most promising leads.


Filling your database with low-quality leads drains resources and slows down sales. By refining your lead qualification process, improving response times, and using strategic follow-ups, you can convert more high-intent prospects and maximise marketing efficiency. Focus on quality over quantity, and you’ll see stronger results from your property marketing efforts.


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